Warranty information regarding the purchase of fully refurbished iPods from moonlit.market

  • The warranty period for iPods extends for one calendar year commencing from the date of original purchase, as opposed to the date of delivery.
  • This warranty encompasses defects in components and materials under normal use. It also covers any malfunction or loss of functionality arising from improper installation of parts by our authorised personnel, provided that there is no evidence of liquid or physical damage, or indications of misuse or mishandling by the user.
  • The warranty explicitly excludes coverage for damages resulting from accidental drops, exposure to liquids, or any form of physical damage that adversely affects the device's functionality. Furthermore, it does not apply to malfunctions or loss of functionality caused by accidents attributable to the user.
  • The warranty is void if the device has been opened, disassembled, or otherwise tampered with by any third party. This voidance applies to both software modifications (such as the installation of firmware by any third party) and hardware alterations.
  • iPods submitted for warranty claims will undergo a thorough inspection and testing process. This process includes examination for signs of third-party tampering, maintenance, and assessment for physical or liquid damage.
  • To preserve the integrity of the warranty, all parts installed by our technicians are marked and logged. Additionally, the serial numbers of all iPods are recorded for warranty verification purposes.

Warranty information regarding the purchase of parts from moonlit.market

  • The warranty period for replacement parts extends for ninety days commencing from the date of original purchase, as opposed to the date of delivery.
  • This warranty encompasses defects in components and materials under normal use. It also covers any malfunction or loss of functionality arising from improper installation of parts by our authorised personnel, provided that there is no evidence of liquid or physical damage, or indications of misuse or mishandling by the user.
  • The warranty explicitly excludes coverage for damages resulting from accidental drops, exposure to liquids, soldering, or any form of physical damage that adversely affects the device's functionality. Furthermore, it does not apply to malfunctions or loss of functionality caused by accidents attributable to the user.
  • The warranty is void if the device/part has been opened, disassembled, or otherwise tampered with by any third party. This voidance applies to both software modifications (such as the installation of firmware by any third party) and hardware alterations.
  • Parts submitted for warranty claims will undergo a thorough inspection and testing process. This process includes examination for signs of third-party tampering, maintenance, and assessment for physical or liquid damage.
  • To preserve the integrity of the warranty, all parts installed by our technicians are marked and logged. Additionally, the serial numbers of all iPods are recorded for warranty verification purposes.

To return your item(s), please contact our support team at cs@moonlit.market with your order number.